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T
ROUBLESHOOTING
8.12
Printing Problems
Condition Possible cause Suggested solutions
The machine
does not print.
The machine is not
receiving power.
Check the power cord connections. Check
the power switch and the power source.
The machine is not
selected as the default
printer.
Select
Printer Driver Type 2200
as
your default printer in your Windows.
Check the machine for
the following:
• The front cover is not
closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
is not installed.
After locating the problem, clear it.
• Close the cover.
• Clear the paper jam. See page 8.3.
• Load paper. See page 1.11.
• Install the toner cartridge. See page 1.9.
If a printer system error occurs, contact
your service representative.
The connection cable
between the computer
and the machine is not
connected properly.
Disconnect the printer cable and reconnect
it.
The connection cable
between the computer
and the machine is
defective.
If possible, attach the cable to another
computer that is working properly and print
a document. You can also try using a
different printer cable.
The port setting is
incorrect.
Check the Windows printer setting to make
sure that the print job is sent to the correct
port, for example, LPT1. If the computer
has more than one port, make sure that the
machine is attached to the correct one.
The machine may be
configured incorrectly.
Check the printer properties to ensure that
all of the print settings are correct.
The printer driver may
be incorrectly installed.
Repair the printer software. See page 1.24.
The machine is
malfunctioning.
Check the display message on the control
panel to see if the machine is indicating a
system error.
The machine
selects print
materials from
the wrong
paper source.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the paper
source selection is found under the
Paper
tab within the printer properties. Select the
correct paper source. See page 5.8.
- Operator Manual 1
- User Guide 1
- Operating Instructions 2
- This Operating Instructions 3
- Setting Up Your Machine 11
- Installing Software 11
- Setting Up the Machine System 11
- Sending a Fax 12
- Receiving a Fax 12
- Automatic Dialing 13
- Advanced Fax Functions 13
- Additional Features 13
- ROUBLESHOOTING 15
- GETTING STARTED 16
- Key layout sheet 18
- Selecting a Location 19
- Rear View 20
- Toner Cartridge 20
- Front View 20
- Document Output Support 23
- Loading Paper 26
- Making Connections 30
- Connecting to your computer 32
- Turning the Machine On 33
- Printer Driver Features 35
- System Requirements 36
- Repairing Software 39
- Removing Software 41
- Setting Up the Machine 42
- Setting the Machine ID 43
- Keypad Letters and Numbers 45
- Changing Numbers or Names 45
- Inserting a Pause 45
- Changing the Clock Mode 47
- Setting Sounds 48
- Speaker Volume 49
- Power Save Mode 49
- PAPER HANDLING 50
- Selecting Print Materials 51
- Selecting an Output Location 53
- (Face down) 54
- (Face up) 54
- Paper empty 56
- ❷Paper full 56
- Using the Manual Feeder 57
- Manual Feeder 59
- Loading Paper for Copying 61
- Preparing a Document 61
- Making a Copy 62
- Darkness 63
- Original Type 64
- Number of Copies 64
- Reduced/Enlarged Copying 65
- Changing the Default Settings 66
- Setting the Time Out Option 67
- Collation Copying 67
- This chapter includes: 68
- Available Fax Setup Options 70
- Option Description 70
- Loading a Document 72
- Sending a Fax Manually 75
- Receive Start Code 80
- Receiving Faxes in the Memory 81
- Speed Dialing 83
- Setting a Group Dial Number 85
- Editing Group Dial Numbers 86
- (Multi-address Transmission) 87
- Printing a Phone Book List 88
- Sending a Delayed Fax 90
- Sending a Priority Fax 92
- Polling a Remote Machine 93
- Canceling a Scheduled Fax 95
- Printing Reports 98
- Junk Fax Number List 99
- Multi-communication Report 99
- Power Failure Report 99
- Changing Setting Options 100
- Advanced Fax Setting Options 101
- The Phone Book Tab 104
- The Firmware Update Tab 105
- PRINTING 106
- Windows 98 107
- Make sure that your 107
- Canceling a Print Job 110
- Using a Favorite Setting 111
- Using Help 111
- Setting Paper Properties 112
- Property Description 113
- Setting Graphic Properties 114
- Advanced 115
- Options 115
- (continued) 116
- 6 Click OK and prin 117
- Document 118
- Paper Size 119
- Printing Posters 120
- Using an Existing Watermark 121
- Creating a Watermark 122
- Editing a Watermark 123
- Deleting a Watermark 123
- Using Overlays 124
- Using a Page Overlay 126
- Deleting a Page Overlay 127
- In Windows 9x/Me 128
- In Windows NT 4.0/2000/XP 130
- SCANNING 132
- Scanning Basics 133
- Scanning Process with TWAIN 133
- MAINTENANCE 134
- Clearing the Memory 135
- Cleaning the Outside 136
- Cleaning the Inside 137
- Cleaning the Scanning Glass 138
- AINTENANCE 139
- Redistributing Toner 140
- Replacing the Toner Cartridge 141
- Cleaning the Drum 142
- TROUBLESHOOTING 144
- Clearing Document Jams 145
- In Tray 1 146
- In Tray 2 147
- In the Paper Exit Area 148
- Cartridge 149
- In the Manual Feeder 149
- Tips for Avoiding Paper Jams 150
- Clearing LCD Error Messages 151
- Clear/Stop 153
- Paper Feeding Problems 154
- Printing Problems 155
- Copying Problems 162
- Scanning Problems 163
- Faxing Problems 164
- APPENDIX 166
- Installing an Optional Tray 167
- General Specifications 170
- Scanner Specifications 171
- Copier Specifications 171
- Printer Specifications 172
- Facsimile Specifications 173
- Paper Specifications 174
- Guidelines for Using Paper 175
- Paper Output Capacity 177
- Paper Storage Environment 177
- Incorrect 178
- Envelope Margins 179
- Envelope Storage 179
- Transparencies 180
- H916-8650 184
- Safety Information 186
- Caution: 187
- WARNING and CAUTION Labels 188
- Control Panel Functions 189
- Changing the Display Language 191
- Setting the Date and Time 191
- Printing a Report 192
- Sending a Fax Automatically 194
- Confirming Transmission 195
- Automatic Redialing 195
- Redialing the Last Number 195
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